Privacy Policy

Effective Date: August 2, 2025

This Privacy Policy describes how Gamer Girl Sienna’s Corner ("we," "us," or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from www.gamergirlsienna.co.uk (the "Site").

1. Information We Collect

We collect various types of information from and about you, including:

  • Personal Information You Provide to Us:

    • Contact Information: Name, email address, postal address, phone number.

    • Payment Information: Credit card details (processed securely by our payment processor, we do not store full credit card numbers), billing address.

    • Account Information: Username, password (encrypted), purchase history.

    • Communications: Information you provide when you communicate with us, such as customer service inquiries, reviews, or feedback.

    • Demographic Information: Age, gender (if you choose to provide it).

  • Information We Collect Automatically:

    • Device and Usage Information: IP address, browser type, operating system, referring URLs, pages viewed, time spent on pages, clickstream data, and other statistics related to your use of the Site.

    • Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to track your activity on our Site and to collect information that helps us personalize your experience, analyze trends, and administer the Site. You can control cookie preferences through your browser settings.

2. How We Use Your Information

We use the information we collect for various purposes, including to:

  • Process and fulfill your orders: This includes processing payments, shipping products, and sending order confirmations and updates.

  • Provide and improve our services: Operate, maintain, and improve the functionality and user experience of our Site.

  • Communicate with you: Respond to your inquiries, provide customer support, send marketing and promotional communications (with your consent where required), and send transactional messages.

  • Personalize your experience: Recommend products, tailor content, and show you relevant advertisements based on your preferences and Browse history.

  • Conduct analytics and research: Understand how users interact with our Site, analyze trends, and gather demographic information.

  • Ensure security and prevent fraud: Protect our Site, users, and business from fraudulent transactions and other illegal activities.

  • Comply with legal obligations: Adhere to applicable laws, regulations, and legal processes.

3. How We Share Your Information

We may share your personal information with third parties in the following circumstances:

  • Service Providers: We engage third-party companies and individuals to perform services on our behalf, such as payment processing, order fulfillment, shipping, marketing, data analysis, and customer support. These service providers have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

  • Business Transfers: In the event of a merger, acquisition, sale of assets, or bankruptcy, your personal information may be transferred to the acquiring entity.

  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).

  • Protection of Rights: We may disclose your information to protect our rights, property, or safety, or the rights, property, or safety of our users or others.

  • With Your Consent: We may share your information with your explicit consent.

4. Your Choices and Rights

You have certain rights regarding your personal information:

  • Access and Update: You can access and update much of your personal information by logging into your account on our Site.

  • Opt-out of Marketing Communications: You can unsubscribe from our marketing emails by following the instructions in the email or by contacting us directly.

  • Cookies: You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of the Site may then be inaccessible or not function properly.

  • Data Access and Deletion: Depending on your location and applicable laws (e.g., GDPR, CCPA), you may have the right to request access to your personal data, or request that we delete certain personal data. To exercise these rights, please contact us using the information below.

5. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.

6. Children's Privacy

Our Site is not intended for children under the age of [13 or applicable age in your jurisdiction]. We do not knowingly collect personal information from children under [13 or applicable age]. If we become aware that we have collected personal information from a child under [13 or applicable age] without parental consent, we will take steps to remove that information from our servers.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top. We encourage you to review this Privacy Policy periodically for any changes.

8. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

  • Email: info@gamergirlsienna.co.uk